Jeffybet Privacy Policy

At Jeffybet, we respect your privacy and are committed to protecting the personal data you share with us when you register, log in, deposit, or play on our platform. This policy explains what information we collect, why we collect it, how we use it, and the rights you have as a player at JeffyBet. By creating an account, using the jeffybet login, or accessing our jeffybet app, you confirm that you have read and accepted the practices described below.

Information We Collect

Here at JeffyBet, we collect information directly from you and automatically through your use of our services. Our goal is to gather only what is necessary to provide a safe, compliant, and personalised gaming experience.

We collect registration details such as your name, date of birth, address, email, and phone number
We collect identity verification documents, including government-issued ID and proof of address, required before any withdrawal is processed
We record payment information related to deposits and withdrawals, including Interac transactions and cryptocurrency wallet addresses
We track your gaming activity, including bets, spins, wins, losses, and bonus usage such as your jeffybet casino bonus or jeffybet no deposit bonus
We gather technical data such as your IP address, device type, browser, and location, used in part to detect prohibited VPN or proxy use
We store communications you send us through live chat or email, including correspondence sent to [email protected] or [email protected]

Cookies and Tracking Technologies

Our Jeffybet platform uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse how our site and jeffybet casino app are used. You can control cookie settings through your browser, though disabling certain cookies may affect functionality, including access to the jeffybet casino login.

How We Use Your Data

We at JeffyBet use your personal data for clearly defined purposes connected to operating our casino responsibly and lawfully. We never use your information for purposes incompatible with those described here without your consent.

We use your data to verify your identity and age, in line with our licensing obligations under Anjouan law
We use your data to process deposits and withdrawals, apply withdrawal limits, and conduct KYC checks on transactions above CAD 10,000
We use your data to administer bonuses, including the welcome package, Wheels of Fortune rewards, and any jeffybet casino bonus you claim
We use your data to detect fraud, chargebacks, and account misuse, including unauthorised use by third parties or minors
We use your data to send you service communications, promotional offers, and loyalty programme updates, where you have not opted out
We use your data to comply with anti-money laundering regulations, FINTRAC-related obligations, and requests from regulators or law enforcement

Legal Basis for Processing

Our processing of your personal data relies on several legal grounds. We process data to perform our contract with you under our terms and conditions, to comply with legal and regulatory obligations under our Anjouan licence, to pursue our legitimate interest in preventing fraud and securing our platform, and, where applicable, based on your consent, such as for marketing communications.

Sharing Your Information

We do not sell your personal data. However, Jeffybet Casino may share information with trusted third parties where necessary to operate our services.

We share data with payment processors handling Interac and cryptocurrency transactions
We share data with identity verification providers to confirm your age and identity
We share data with our game providers, including Pragmatic Play, Evolution Gaming, Novomatic, and others named on our site, to the extent necessary for gameplay
We share data with regulators, auditors, or law enforcement when legally required
We share data with professional advisors, including legal counsel, in connection with disputes or arbitration proceedings

Data Retention

We retain your personal data for as long as your account remains active and for a period afterwards as required by applicable gaming, financial, and anti-money laundering regulations. Transaction records, identity documents, and communication history may be retained even after account closure to meet our legal obligations and to resolve any disputes regarding chargebacks, refunds, or denied payments.

International Data Transfers

Our Jeffybet operations are based in Belize, and our licence is issued in Anjouan, Union of Comoros. As a result, your data may be processed or stored outside your country of residence. We take reasonable steps to ensure that any such transfer is protected by appropriate safeguards consistent with our obligations as a licensed operator.

Your Rights

We want you to feel in control of your personal data while using JeffyBet. Depending on your jurisdiction, you may have the following rights, which you can exercise by contacting [email protected].

You have the right to request access to the personal data we hold about you
You have the right to request correction of inaccurate or incomplete information
You have the right to request deletion of your data, subject to our legal retention obligations
You have the right to object to or restrict certain types of processing, such as marketing communications
You have the right to request a copy of your data in a portable format where technically feasible

Self-Exclusion and Account Closure

If you wish to close your account or request self-exclusion, you may contact us by email or live chat, and we will action your request within 24 hours. Once self-excluded, we will restrict your access to promotions, the jeffybet casino login, and further gameplay for the requested period.

Security of Your Data

We at Jeffybet implement technical and organisational measures designed to protect your personal data against unauthorised access, loss, or misuse. While we work to secure your information across our desktop site, mobile web, and PWA app, no method of transmission or storage is completely secure, and we encourage you to use strong passwords and avoid sharing your login credentials.

Children and Restricted Access

Our services are not intended for anyone under the legal gambling age. We do not knowingly collect personal data from minors. If we discover that an account has been opened by a minor, we will close the account and may apply the refund procedures described in our terms, available within 30 days of the relevant transaction.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically. Continued use of JeffyBet after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, or if you wish to exercise any of your rights described above, please contact our support team at [email protected] for privacy-related requests, or [email protected] for legal correspondence. We aim to respond to all reasonable requests promptly.